Process mining is a multi-purpose tool enabling organizations to improve
their processes. One of the primary purposes of process mining is finding the
root causes of performance or compliance problems in processes. The usual way
of doing so is by gathering data from the process event log and other sources
and then applying some data mining and machine learning techniques. However,
the results of applying such techniques are not always acceptable. In many
situations, this approach is prone to making obvious or unfair diagnoses and
applying them may result in conclusions that are unsurprising or even
discriminating (e.g., blaming overloaded employees for delays). In this paper,
we present a solution to this problem by creating a fair classifier for such
situations. The undesired effects are removed at the expense of reduction on
the accuracy of the resulting classifier. We have implemented this method as a
plug-in in ProM. Using the implemented plug-in on two real event logs, we
decreased the discrimination caused by the classifier, while losing a small
fraction of its accuracy.